Terms of Use
Effective Date: 30-04-2025
Welcome to GoGlobia Travelling Technologies Limited (“GoGlobiaâ€, “weâ€, “usâ€, or “ourâ€). These Terms of Use govern your access to and use of our website, mobile applications, and any services provided through www.goglobia.com or any affiliated channels (collectively, the “Platformâ€).
By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use the services.
1. Eligibility
To use our services, you must:
Be at least 18 years old or the legal age of majority in your country.
Use the Platform for lawful purposes only.
Provide accurate, up-to-date, and complete information when creating an account or making bookings.
2. Services Provided
GoGlobia offers:
Domestic & international flight bookings
Hajj & Umrah packages via HajjUmrah.Africa
Hotel reservations and accommodation services
Car rentals and local tours
Medical and educational travel coordination
Air cargo & logistics
Corporate travel and AI-powered planning
All bookings are subject to availability and the specific terms of our third-party service providers (e.g., airlines, hotels, embassies).
3. Booking & Payment
All prices are quoted in Naira (₦) or USD unless otherwise stated.
Bookings are only confirmed upon full or partial payment as required.
We accept payments via debit/credit card, bank transfer, or integrated payment gateways.
GoGlobia reserves the right to cancel bookings for non-payment, fraudulent activity, or policy violations.
4. Changes & Cancellations
All cancellation and modification requests must be submitted in writing.
Airline, hotel, and visa providers may impose penalties or restrictions.
Refunds (if applicable) are processed according to our Refund Policy and may be subject to administrative charges.
5. User Conduct
You agree not to:
Use our services for unlawful or fraudulent activities.
Copy, scrape, or misuse any part of the Platform.
Impersonate any person or entity.
Interfere with the operation of our website or services.
GoGlobia reserves the right to suspend or terminate accounts that violate these terms.
6. Intellectual Property
All content, logos, designs, texts, images, software, and trademarks on the Platform are owned by GoGlobia or our partners and are protected under applicable intellectual property laws. You may not reproduce or use them without prior written consent.
7. Third-Party Services
Our platform connects you with services from airlines, hotels, logistics firms, hospitals, and others. While we strive to ensure reliability, GoGlobia is not responsible for the conduct, availability, or quality of third-party providers.
You agree to comply with the individual terms and conditions of each third-party service.
8. Limitation of Liability
To the maximum extent permitted by law, GoGlobia will not be liable for:
Indirect, incidental, or consequential damages.
Losses resulting from delays, cancellations, or acts beyond our control.
Actions or errors of third-party service providers.
9. Privacy Policy
By using our services, you also agree to our Privacy Policy, which governs the collection and use of personal data.
10. Modifications
GoGlobia reserves the right to update or modify these Terms at any time. Continued use of the Platform after changes constitutes your acceptance of the revised terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
12. Contact Us
For questions, support, or legal inquiries:
📠Address: Suite 3B, Aisha Plaza II, Ring Road, Opp. Sheikh Abu Safyan, Kano State || 1209 Unguwan Yamma Zawachiki Kano State.
📧 Email: hello@goglobia.com
📞 Phone: +234 912 854 3573, +234 808 936 7653
Goglobia
